At Pubs Casino we understand that trust sits at the centre of every player relationship. This Pubs Casino privacy policy sets out how we handle the personal and financial details you share with us when you join and play. We collect only what is needed to run your account, meet our regulatory duties under the Tobique Gaming Commission, and keep transactions moving safely. Our approach focuses on clear communication so you always know where you stand with our data practices.
The Information We Collect
When you create an account with us we ask for a set of personal details that let us identify you and keep your profile secure. During registration on the Pubs Casino website built for Irish players you provide your name, email address, date of birth, and a username and password of your choice. You also confirm that you accept our terms and this privacy notice before the account becomes active. In some cases we send a confirmation link to your email so we can verify the address belongs to you.
Identity checks form another part of the information we gather. Before certain withdrawals or when our compliance processes require it, we request a government-issued photo ID. We may also ask for proof of address such as a recent utility bill or bank statement. These documents help us meet the standards expected by the Tobique Gaming Commission and protect both your account and the wider player community from misuse.
Financial information arrives when you fund your balance or cash out. We support cryptocurrency deposits and withdrawals including Bitcoin, Ethereum, USDT, Solana and a range of other coins. Direct Web3 wallet connections are available so you can move funds without relying solely on traditional intermediaries. Traditional fiat options may also appear in the cashier, though the exact mix can vary. We record the transaction details needed to process each deposit or withdrawal and to keep an accurate history inside your account.
As you use the site we also generate technical and activity data linked to your session. This includes login times, device type, and the games you open. The information stays tied to your account so we can deliver a consistent experience across desktop and the mobile browser version.
How We Use Your Data
Every piece of information we hold serves a practical purpose connected to running your account and meeting our obligations. We use your registration details to create and maintain the player profile, let you log in, and display the correct balance and game history. Date of birth confirms you meet the age requirements that apply to our service.
Payment data lets us process cryptocurrency deposits and withdrawals through the methods you choose, including direct Web3 wallet transfers. We match incoming and outgoing transactions to your account so funds reach the right place and so you can track every movement. When verification documents arrive we review them to complete identity checks required before larger withdrawals or when additional scrutiny is needed.
Fraud prevention and security monitoring rely on the same data set. Unusual login patterns, mismatched documents, or irregular payment behaviour can trigger extra checks. These steps protect your balance and help us satisfy the regulatory expectations set by the Tobique Gaming Commission in its Canadian offshore framework.
We also use account information to fulfil legal and licensing duties. Record keeping, audit responses, and cooperation with the licensing body all draw on the details you have supplied. Game play data supports responsible gambling tools that sit inside your user dashboard. You can set limits and controls from both desktop and the mobile browser interface, and those preferences stay linked to your profile.
Account management functions such as updating contact details, reviewing transaction history, or adjusting security settings all depend on the accurate personal and financial records we store. Without that foundation we could not deliver the core service you expect from us.
Data Sharing and Third Parties
We share player information only when it is necessary to operate the casino or to meet external requirements. Payment processing for cryptocurrency deposits and withdrawals involves the networks and wallet services that move the funds. When you connect a Web3 wallet or send coins, the relevant blockchain and service details form part of the transaction record.
Our licence sits with the Tobique Gaming Commission. We supply information to that body when regulatory reviews, audits, or formal requests require it. This cooperation forms part of the conditions under which we offer games to Irish players.
Live dealer tables, including live roulette, live blackjack, live baccarat, game-show style titles, and live poker-style tables, rely on external studio and platform partners. Limited account and session data may pass to those partners so the tables can recognise your balance and keep the game state consistent. Video poker and casino table poker variants operate under the same principle when third-party software is involved.
We do not expand sharing beyond what the service and our licence demand. Each recipient receives only the fields required for their specific role. Internal access stays restricted to staff who need the data to perform account, payment, or compliance tasks.
Data Security and Retention
We treat the security of player information as an ongoing operational responsibility. Access to personal and financial records is limited inside our systems, and staff follow internal rules designed to reduce unnecessary exposure. Transaction records for cryptocurrency movements and Web3 wallet activity are stored so we can reconstruct any deposit or withdrawal if a question arises.
Retention follows the practical and regulatory needs of the business. We keep account data, identity documents, and payment history for as long as they remain relevant to active play, outstanding balances, dispute resolution, or the record-keeping expectations of the Tobique Gaming Commission. When an account closes and no further legal or licensing reason exists to hold the material, we remove or anonymise it according to our internal schedule.
Mobile browser sessions receive the same protection standards as desktop use. You can manage deposits, withdrawals, and responsible gambling limits from your phone or tablet, and those actions update the central account record. We do not maintain a separate native app store of data for iOS or Android because play occurs through the responsive browser version.
Your Privacy Rights and Contact Info
You may ask us for a copy of the personal information we hold about you, request corrections where details are inaccurate, or seek deletion of data that is no longer required for account operation or regulatory purposes. We assess each request against the duties that arise from our Tobique Gaming Commission licence and the need to retain certain records for legitimate operational reasons.
Pubs Casino data privacy rights are exercised by contacting our support team. Reach us through the online support options available on the website or by using the email support channel. Provide enough detail for us to locate your account and verify that the request comes from the rightful account holder. We respond once identity is confirmed and the scope of the request is clear.
You can also review and update many profile settings yourself. Log in and open the account management area to change contact details, check transaction history, or adjust responsible gambling limits. These tools work on both desktop and the mobile-optimised browser, giving you direct control over day-to-day information.
If you have a question about how we apply this Pubs Casino privacy policy, the same support routes are the correct starting point. For details on Pubs Casino data protection Ireland our team can explain what information sits on your file and what steps are available to you. We aim to keep every explanation plain and tied to the actual records we maintain.
Keep your login credentials private and tell us promptly if you suspect unauthorised access. Early notice helps us protect the account and the data attached to it. For any further assistance with privacy matters, contact support through the website channels already described.